Wholesale Policies & Terms

The www.thejerusalemgiftshop.com  Wholesale Program is designed to be a blessing from Jerusalem to all faith-related businesses, churches, congregations and charitable organizations. 

In case you have just submitted an application for a wholesale account, or you already have a wholesale account, we recommend you go through this information in order for you to know more about all out policies. 

Below you can see details relating to the following:

Wholesale Deductions
Wholesale Minimum requirement
Holiday specials
Shipping and Handling
Delivery terms
Placing Your Order
Payment terms
Return Policies
Contact Information
Wholesale Policy terms

Wholesale Deductions   

You have to be logged onto thejerusalemgiftshop.com with your wholesale account email before you place any items in your shopping cart. The prices of the products will convert automatically when you log in to thejerusalemgiftshop.com with your wholesale login details and shall be shown on the shopping cart page. Thus, you can freely look up on our recent wholesale prices by simply logging onto the site. 

Those discounts advertised through our website and promotional emails are meant for retail customers even if they are not specified in the advertisement. In case there is a special wholesale price, it will be stated that it is for wholesale customers. Only a single discount can be applicable per order and generally a wholesale discount is a better discount.

Also, special prices on some specific products which are advertised on the website will not come with any additional wholesale discount. Your discount will be evaluated on the normal retail price. 

Please know that all 'Tier Discount' offers are not applicable to wholesale customers. As a wholesale customer, you will get to enjoy a better price rate. 

 

Wholesale Minimum requirement

Wholesale customers should ensure they place at least four orders every calendar year. All orders have to reach the minimum order amount as stated while you were agreeing to the terms and conditions of our website.

Those wholesale customers who find it hard to meet up with the minimum ordering requirements may have their accounts deactivated by thejerusalemgiftshop.com. Note that: any wholesale account that gets deactivated will be converted into a retail account, and not deleted completely.

Wholesale Holiday Specials

Periodically, thejerusalemgiftshop.com carries out advertisements specially for their wholesale customers in addition to the normal wholesale discount. They will clearly state that the adverts are for the wholesale customers. These offers are applicable and valid from the time of advertisement to the specified expiration date. They won’t be applicable to previous orders which were made after the expiry date. All special offers are at the discretion of the management of thejerusalemgiftshop.com

 

Shipping & Handling

Shipping and Handling is normally calculated based on the amount of your order. You will be able to see the shipping cost and charges after checking out your order on thejerusalemgiftshop.com. The shipping charges are calculated automatically by the website.

Wholesale orders are shipped using the Express Mail Service (EMS), or the Israeli Postal Authority. Irrespective of the fact that other shipping options are available, it is recommended that wholesale customers opt for the EMS shipping option in order to ensure proper insurance.

Whenever you are placing an order, the shipping address has to where you usually receive mail. We can ship to APO/FPOs and PO Boxes as well.

Custom duties, charges, or fees: The payment of all customs charges, fees, or duties is the responsibility of the customer. thejerusalemgiftshop.com will not be held responsible or have any control over clearing packages through customs, or any other customs charges, fees, or duties charged to the customer, or other imposed or compulsory payment.

Delivery Schedule

Shipping is done directly from Israel to the specified shipping address. As long as the items are in-stock, it will take at least 20 working days. We will also send a notification to you in case it will take longer.

Please make sure you place orders 3-4 weeks before the time you will be needing the merchandise. In case your orders are placed with a notice less than 3-4 weeks, we possibly won’t be able to deliver at the required date.

 

Placing Your Order

Every single wholesale order need to be submitted via our website thejerusalemgiftshop.com

Once your wholesale account is approved, you will be able to have full access to the wholesale part of the website. 

It is important you properly login to the website before you start selecting items. If you are not logged in to the website, it will be impossible to view the wholesale prices. And you won’t be eligible for other offers made to wholesale customers. 

 

Payment

Payments arrangements are normally due at the moment the order is placed; ensure you make full payment for all products you are purchasing before leaving the thejerusalemgiftshop.com warehouse. We do not provide goods on credit, or on a consignment or contingency basis. 

We accept payment by American Express, MasterCard, Visa and PayPal. Credit card information must be submitted online with each order you make. 

We also accept bank transfers in case you have already been approved for this payment method. Please make proper inquiries before placing an order, if this is the payment method you prefer. 

Return Policy

Click here for our wholesale customer refund and return procedures and policies.


Contact Us

Wholesale Policy terms

thejerusalemgiftshop.com reserves every right to amend, or replace any part of our wholesale policy at any point in time without any form of notice.

However, we will do our possible best to notify you of any changes accurately and promptly. But, to stay updated, please refer back to our Wholesale Policy before placing your order.

Changes for accounts with unique pricing agreements: thejerusalemgiftshop.com annually reviews accounts and reserves every right to make any necessary changes due to the cost and availability of products. The customers will be notified of these changes (if any) via email, and will be asked to confirm if they understand these changes. thejerusalemgiftshop.com when make changes only when it is absolutely necessary to do so, and will also give a clear explanation to the customer why the changes were made.